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The Full Story

Policies

These are our Policies.  

Privacy Policy 

Last Updated: April 18, 2024

GLOWISH ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our GLOWISH mobile application and related services.

Information We Collect

Personal Information

  • Account Information: Name, email address, and profile picture when you create an account.

  • Subscription Information: Payment details processed by Apple (we do not directly store your payment information).

  • User Content: Skin images you upload for analysis.

Automatically Collected Information

  • Device Information: Device type, operating system, unique device identifiers.

  • Usage Data: How you interact with our app, scan frequency, and features used.

  • Facial Analysis Data: Metrics generated from your skin analysis (not linked to personal identifiers).

Vision

Data Storage and Retention

Your skin images and analysis results are stored securely on our servers. You can delete your account and associated data at any time through the app settings. We retain anonymized, aggregated data for improving our services.

Data Sharing and Disclosure

We do not sell your personal information. We may share data with:

  • Service providers who help us deliver our services (under strict confidentiality agreements).

  • Legal authorities when required by law or to protect our rights.

Your Rights

Depending on your location, you may have rights to:

  • Access the personal information we hold about you.

  • Correct inaccurate information.

  • Delete your personal information.

  • Withdraw consent for processing.

  • Request a copy of your data.

Children's Privacy

Our service is not directed to children under 13. We do not knowingly collect information from children under 13.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Terms of Service

Last Updated: April 18, 2024

Please read these Terms of Service carefully before using the GLOWISH application.

Acceptance of Terms

By downloading, installing, or using GLOWISH, you agree to be bound by these Terms. If you disagree with any part of the terms, you do not have permission to use the application.

Subscription Services

GLOWISH offers subscription-based premium features:

  • Subscriptions are billed automatically on a recurring basis (monthly, quarterly, or annually).

  • Subscription fees are non-refundable except where required by law.

  • Subscriptions automatically renew unless canceled at least 24 hours before the end of the current period.

  • You can manage and cancel subscriptions through your Apple ID account settings.

MEDICAL DISCLAIMER

GLOWISH provides AI-based skin analysis for informational purposes only. It is not intended to diagnose, treat, cure, or prevent any disease or medical condition.

The skin analysis, recommendations, and other information provided through GLOWISH:
• Is not a substitute for professional medical advice, diagnosis, or treatment
• Should not be relied upon for making decisions about your health
• Does not establish a doctor-patient relationship

Always seek the advice of a qualified dermatologist or healthcare provider with any questions about your skin health or a medical condition. Never disregard professional medical advice or delay seeking it because of information provided by GLOWISH.

The accuracy of skin analysis results may vary based on image quality, lighting conditions, and other factors. Results should be considered as general information only.

Users should consult with a dermatologist or qualified healthcare professional before making any changes to their skincare routine or treatment plan based on app recommendations.

By using GLOWISH, you acknowledge and agree that GLOWISH is not responsible for any health problems that may result from information, products, or services obtained through the app.

User Content and License

When you upload images to GLOWISH:

  • You retain all rights to your content.

  • You grant us a non-exclusive license to use, reproduce, and process your content solely for providing the service.

  • You confirm you have the right to share any content you upload.

Face Data Privacy

 What face data does the app collect?

GLOWISH collects facial images through the device camera or photo library uploads when a user explicitly initiates a skin analysis scan. We collect:

1. Still images of the user's face (not video)
2. Visual data about facial features, skin texture, tone, and specific characteristics within these images
3. Derived measurements and metrics related to skin health, including:
   - Skin hydration levels
   - Pigmentation and color evenness
   - Pore size and visibility
   - Presence of wrinkles and fine lines
   - Acne and blemishes
   - Skin barrier integrity

We do NOT collect any biometric identifiers for authentication purposes or face geometry for identification.

How face data is used

The facial data we collect is used exclusively for the following purposes:

• **Skin Analysis**: Processing the images to detect skin characteristics using our proprietary algorithms
• **Health Metrics Generation**: Calculating quantitative scores (0-100) across multiple skin health dimensions
• **Personalized Recommendations**: Providing customized skincare advice based on detected skin conditions
• **Progress Tracking**: If enabled by the user, storing analysis results (not the original images) to track skin health changes over time

The app does NOT use your facial data for:
• User identification or authentication
• Targeted advertising or marketing
• Sharing with third parties for commercial purposes
• Creating profiles beyond skincare recommendations

Data sharing and third parties

We do not share your facial data with any third parties except in the following limited circumstances:

• When required by law or to comply with legal processes
• To protect our rights, privacy, safety or property
• In connection with a sale, merger, or acquisition of all or a portion of our company

Your facial data is never sold, rented, or leased to third parties. We do not use facial data for marketing purposes or share it with advertising partners.

 Storage and retention of facial data

Your facial data is primarily processed on-device. When analysis requires additional computing power:

• Images are temporarily processed in memory
• Results of the analysis are stored locally on your device
• For users who enable the history feature, the analysis results (not the original images) are stored locally to track progress

By default, facial images are NOT permanently stored and are discarded after analysis is complete. If you have enabled the "Save Analysis History" option, summarized analysis results will be stored but not the original facial images.

Your facial data is retained only as long as necessary to provide the requested analysis. You can delete all your data at any time through the app settings.

Security measures

We implement appropriate technical and organizational measures to protect your facial data against unauthorized access, accidental loss, or destruction. These measures include:

• Encryption during any necessary data transmission
• Secure local storage with industry-standard protections
• Strict access controls for any temporary processing
• Regular security assessments and updates

While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

User rights and controls

You have the following rights regarding your facial data:

• Access: View what data is stored (analysis results)
• Deletion: Delete all your data from the app
• Opt-out: Use the app without saving history
• Control: Choose when to capture and analyze images

The app includes features to help you exercise these rights easily through the Settings menu.

Intellectual Property

All content, features, and functionality of GLOWISH, including but not limited to text, graphics, logos, icons, and software, are owned by us or our licensors and protected by copyright, trademark, and other intellectual property laws.

Limitation of Liability

To the maximum extent permitted by law, GLOWISH shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use or inability to use the service.

Governing Law

These Terms shall be governed by the laws of the jurisdiction in which you reside, without regard to its conflict of law provisions.

Changes to Terms

We reserve the right to modify these Terms at any time. Continued use of the application after any such changes constitutes your acceptance of the new Terms.

Contact Information

If you have any questions about these Terms, please contact us at: glowishskincare0@gmail.com

App Store Information

App Store Description (Short)

GLOWISH is your personal skin analysis assistant. Scan your face to receive detailed metrics on hydration, texture, wrinkles, and more. Get personalized recommendations to improve your skin health with our advanced AI technology.

App Store Description (Full)

Discover Your Skin's True Potential with GLOWISH

GLOWISH uses advanced AI technology to analyze your skin and provide personalized recommendations for a healthier complexion. Simply take a photo, and our app will deliver detailed insights about your skin's condition.

Key Features:

• Comprehensive skin analysis with detailed metrics

• Track progress over time with easy-to-understand scores

• Personalized recommendations based on your skin type

• Beautiful, intuitive interface designed for ease of use

• Secure and private - your data stays on your device

Premium Features:

• Unlimited skin scans

• Faster analysis processing

• Detailed recommendations to fix specific skin concerns

• Premium metrics and focus areas

• Ad-free experience

GLOWISH helps you understand your skin better than ever before. Whether you're concerned about hydration, texture, pigmentation, wrinkles, acne, or overall skin barrier health, our app provides the insights you need to make informed skincare decisions.

Start your skin health journey today with GLOWISH!

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